This reinforced his suspicion there was bad code somewhere in the recent deployment. The developer clicked the link for the crash type to examine the exception, location, and error message.
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He also examined the stack trace, interaction trail, and event trail to quickly understand where users were impacted. An example of using the Crash analysis page to track down the cause for crashes for a new release by examining the exception, location, and error message. From here the developer saw the error. The new feature had a specific line of bad code that was crashing the app for customers who only used New Relic to monitor one app rather than multiple apps.
The team released a hot fix in less than an hour, and the crash rate quickly de-escalated to 0. The problem was solved, but the team continues to use New Relic to make sure the most important workflows are running correctly and quickly. More than a tool for crash analysis, our mobile monitoring capabilities can help you identify opportunities to speed app performance.
For example, you can:. Great mobile apps increasingly rely on backend systems to power their functionality, such as requesting product information, authenticating users, or streaming media content. But some backend issues can lead to upstream mobile app crashes, freezes, and broken functionality that impacts end users, including:.
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You can use the network pages in our mobile monitoring UI to identify problems that surface through HTTP requests, errors, and other network issues. You can also query your data. Then create dashboards and share this information with backend API developer teams and others in your organization to help improve the overall end user experience with your mobile app. Before you install and configure New Relic's functionality for your mobile applications, follow these guidelines for compatibility and other requirements:.
Then continue with the installation and configuration procedures for your Android , iOS , tvOS , or Cordova application.
Mobile Crash Analytics
Docs Developer Open Source Community. Introduction to mobile monitoring New Relic's mobile monitoring capabilities help you gain deeper visibility into how to analyze your Android and iOS application performance and troubleshoot crashes. Tip To use mobile monitoring and the rest of our observability platform , join the New Relic family! Alert notification shows new version crashes The night after a new release, our on-call developer received an alert notification on his mobile phone.
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